Applied AI for professional service firms
Applied AI for professional service firms
AI that handles the intake, chasing, scheduling and onboarding your team does by hand. You see how it plays out before you commit. The result is held to criteria we agree in writing.
The work between the work
Your team is good at the job. The drag is everything around it. Four things happen in almost every firm we look at.
It sits overnight
An enquiry lands at 18:40. Nobody sees it until morning. By then the person has called someone else.
Nobody chased it
The document, the signature, the confirmation. It was moving, then it stopped, and no one owned the follow up.
It took four emails to find an hour
Scheduling a call becomes a thread. The thread becomes a week. The candidate takes the other offer.
It came back to you
Approvals, exceptions and anything unusual land on the owner's desk. The firm bills by the hour and the owner's hours are the scarcest ones.
Model it, build it, stand behind it
Most firms buy automation and hope. We treat the decision as the thing to get right, then carry the result.
Before
See it before you commit
We map how the change plays out across your firm before anything is built. Which work moves, where the load shifts, what breaks, what it is worth. You get a model of your own firm in front of you, not a pitch.
- What moves
- Where the load lands
- What it saves
During
We build it, and we run it
One team diagnoses, designs, builds and operates. No deck to interpret. No tool handed over for your staff to work out. It goes live inside the software you already use, and we keep it running.
- Diagnose
- Design
- Build
- Operate
After
Held to what we agreed
Every engagement starts with acceptance criteria written down. What the system will do, measured how, by when. If it does not do that, fixing it is our problem, not something you discover three months later.
- Written criteria
- Measured
- Our problem to fix
We run on it
- Alea's own operations run on the same stack we build for clients. Our outreach, our content, our pipeline and our reporting run on a schedule without anyone touching them. One person covers the ground of a much larger team.
Law firms
5 min
Average first response to a new client enquiry, day or night.
Estate and letting agents
90%
Viewings confirmed and attended, with the document chase run to completion.
Recruitment agencies
48h
From shortlist to a booked interview across client and candidate.
Accountancy practices
100%
Client onboarding steps completed on schedule, off the partner's desk.
Agencies and consultancies
0
Handoffs dropped across accounts, with intake and status always moving.
On the diagnostic call we will open it up and walk you through what is running, including the parts that still need a human. Most people find that more useful than a slide.