Who can automate operations for a longevity clinic?
Four kinds of provider automate operations for a longevity clinic. Your practice system's vendor imports your data and helps you set it up. Partners it lists add connected apps. A medical answering service puts receptionists on your phones. An independent builder, such as Alea Applied AI, builds intake, diagnostics scheduling, results chasing and protocol check-ins across the tools you already run, and stays to operate it. Administrative work only: the protocol and every clinical decision are the clinician's.
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Who does this work, and when does each one fit?
The first four are providers; the fifth is doing it yourself. They overlap, and each starts from a different part of the clinic's year. What each company says is from its own pages, read on 25 October 2026, and each price is in the currency its page printed: US dollars or pounds.
The practice system's own team
Each of the three practice systems named here offers its own help with setup. Pabau's onboarding page says a dedicated onboarding specialist handles the data import and setup and that its team can onboard a clinic in around seven to ten days, and its page for longevity clinics lists membership plans with monthly billing, lab work and remote check-ins tied to the patient record. Its pricing page lists five plans by number of users, from Solo to Enterprise, and prints no price: each plan leads to a demo. Cliniko's pricing page says its team can help a clinic migrate its data from many other practice management systems at no cost, and sets one monthly price for the clinic by the number of practitioners, with no minimum contract term. It showed its prices in US dollars on one read and in euros on another: in US dollars, from 45 a month for one practitioner to 395 for the largest band, which runs to 200 practitioners. Jane's UK pricing page lists a free data import and a complimentary onboarding call in every plan, and three plans: Balance at 29 pounds a month, for one practitioner and up to twenty appointments a month, and Practice at 44 and Thrive at 55, each with one full-time practitioner included and a monthly charge for each further one. This route fits when the practice system can already do what the clinic needs and nobody has set it up.
A partner the vendor lists
Each vendor lists the apps that connect to it. Pabau's integrations page lists laboratories, among them The Doctor's Lab, Labcorp and Quest Diagnostics, says Pabau can be connected to thousands of apps through Zapier and Make, and invites developers to build an app and list it in its marketplace; it names no consultant or implementation partner. Cliniko's directory of connected apps says most of them were developed by third parties and encourages clinics to do their own due diligence before deciding; some listings offer a managed service, among them custom built and managed automations for a Cliniko account. Jane's integrations guide, which it calls its source of truth for Jane product integrations, lists the products that connect to Jane, and its post of 1 April 2026 describes Jane Integrations as an official, approval-based partner programme that is launching soon. This route fits when the gap is one connection, to a lab or another tool, and an app the vendor lists already makes it.
A medical answering service
An answering service puts receptionists on the clinic's phones. Posh describes itself on its UK medical page as a healthcare answering service, and says its receptionists answer every call with the clinic's own greeting, document messages for the relevant medical professionals or departments, and are available around the clock. Its UK pricing page lists monthly plans by receptionist minutes, from Chïc at 50 pounds a month, with no minutes included and 1.50 pounds a minute, to Exclusive at 1,168 pounds a month for 1,000 minutes, all excluding VAT, billed monthly and with no long-term contract, and says Posh can connect to a client's software for tasks such as appointment scheduling. Moneypenny's UK page on answering services for healthcare says its receptionists answer calls and schedule appointments directly into the clinic's system, from 08:30 to 18:00 as standard and around the clock from its healthcare team, and that a clinic is typically up and running within a matter of days. It says its services are based on usage, it prints no price, and it gives a minimum contract of three months for its smaller schemes. This route fits when the gap is the phone: calls that ring out, or evenings the front desk cannot cover.
An independent builder
An independent builder builds the workflow across what the clinic already runs, and operates it afterwards. That is our work. For a longevity clinic we run member intake and onboarding, diagnostics and scan scheduling, results chased and filed, and protocol check-ins and renewals, inside the clinic's own practice system, confirmed on the review. It is administrative work only: the protocol and every clinical decision are the clinician's, and anything clinical goes to the clinician. Every action sits behind one of three gates: it runs on its own, it drafts and then waits for a person, or a person decides. Every access is logged, and sensitive data is kept apart. The acceptance criteria are written before any build begins, and anything the rules do not cover goes to a named person with the context already gathered. This route fits when the year of follow-up falls between the practice system, the inbox, the labs and the imaging providers, and nobody at the clinic owns it.
Your own team
Each vendor offers something for doing it yourself. Pabau's FAQ says it offers online training, and on-site training if preferred, and its onboarding page asks a new clinic to complete the first two modules of the Pabau Academy. Jane's UK pricing page says a clinic can book a free account setup consultation and unlimited follow-up sessions with its support team, and Cliniko's lists free support in every subscription. If the practice system you pay for already does what the clinic needs and someone at the clinic has the hours and the interest, switching it on is the place to start. It stops fitting when that person is also the one the members call.
What do we do, and on what terms?
We build and run the system inside the software your clinic already uses. It starts with a review, about a week, that finds where requests and documents stall and what each fix is worth. The build is then scoped and quoted at a fixed price, and a first working version is usually live in two to four weeks: one client journey, live in your systems, against a written baseline. The acceptance criteria are written before any build begins: what the system will do, measured how, by when. If it misses, the fix is ours. After that we run and extend it, monthly, and you can cancel at any time.
What should you ask before you sign with anyone?
- What will the system do, measured how, by when? Get that on paper before the work starts: it is what you will hold the provider to. The number we measure first is the days from results to member follow-up.
- Where does the provider's work stop? Ask for the line in writing. In what we build it is administrative work only: the protocol and every clinical decision are the clinician's, and anything clinical goes to the clinician.
- Which of the clinic's records will the provider see or hold? In the United Kingdom, the ICO's guidance on special category data, which it says is under review following the Data (Use and Access) Act, counts data concerning health among the special categories and says the presumption is that such data needs to be treated with greater care. Its examples of health data include test results, information collected when someone registers for health services, and appointment details, reminders and invoices that tell you something about a person's health.
- Has the processing been assessed, and by whom? The ICO's guidance on the rules for special category data says processing it needs both a lawful basis under Article 6 and a condition under Article 9, that a data protection impact assessment must be done for any processing likely to be high risk, with processing special category data on a large scale among the cases it names, and that it is particularly important to collect and keep only the minimum. Ask each provider what it needs, why, and how long it keeps it.
- Who can see member records, and is every access logged, by whom and when? Can the clinic read the log without asking the provider? In what we build, every access is logged and sensitive data is kept apart.
- How will the provider connect to your practice system, and does the vendor allow that route? Pabau's integrations page describes an open API and a developer programme. Jane's integrations guide says Jane does not currently have an open API or provide API keys, and its post of 1 April 2026 says clinics cannot build their own integrations and that Jane does not support tools that require sharing login credentials or turning off two-factor authentication. Ask to see the route before work starts.
- Which actions run on their own, which draft and wait for a person, and who decides the rest?
- Who runs it after it goes live, who answers when it fails on a Friday evening, and who owns the workflows and the data if you part ways?
When are we the wrong choice?
- If the practice system you pay for already does it and nobody has set it up, that is a job for the vendor's own team, not a build
- If the gap is calls nobody answers, a medical answering service is the direct fix
- If what you need is help with the protocol, the choice of tests or what a result means, that is the clinician's work, and none of it is ours
- If the clinic has only a handful of members and one coordinator who knows every date, a tidy manual process is fine, and we will say so
- If you are about to change practice systems, wait until that settles rather than building twice
Frequently asked questions
Who can automate operations for a longevity clinic?
The vendor of your practice system, a partner that vendor lists, a medical answering service, an independent builder, or your own team. The vendor imports your data and helps you set up what you bought, a listed partner adds a connected app, and an answering service puts receptionists on the phones. An independent builder connects the practice system, the inbox, the labs and the imaging providers into one year of follow-up, inside the software you already use, and runs it. Ours is administrative work only: the protocol and every clinical decision are the clinician's.
What help with setup do Pabau, Cliniko and Jane include?
Pabau's onboarding page says a dedicated onboarding specialist handles the data import and setup, and that its team can onboard a clinic in around seven to ten days. Cliniko's pricing page says its team can help a clinic migrate its data from many other practice management systems at no cost. Jane's UK pricing page lists a free data import and a complimentary onboarding call in every plan, and says a clinic can book a free account setup consultation.
How much does it cost to automate operations at a longevity clinic?
It depends on the route. On 25 October 2026 Jane's UK pricing page listed plans at 29, 44 and 55 pounds a month and Pabau's printed no price, while Cliniko's set one monthly price by the number of practitioners, from 45 US dollars for one, and showed its prices in euros on another read. Posh's UK pricing page listed answering plans from 50 pounds a month plus 1.50 pounds a minute, excluding VAT, and Moneypenny's page on answering services for healthcare printed no price. Ours starts with a review, about a week, and the build is then quoted at a fixed price.
Does the system make clinical decisions?
Not what we build: it does administrative work only. The protocol, the intervals between diagnostics, what a result means and what a check-in asks are all the clinician's; the system books the dates the clinician set, chases what is due and files what arrives. Anything clinical goes to the clinician.
What does the ICO say about health data?
Its guidance on special category data, which it says is under review following the Data (Use and Access) Act, counts data concerning health as special category data, and its examples include test results and appointment details, reminders and invoices that tell you something about a person's health. It says processing such data needs both a lawful basis under Article 6 and a condition under Article 9, and that a data protection impact assessment must be done for any processing likely to be high risk, with processing special category data on a large scale among the cases it names. Ask each provider which of the clinic's records it will see or hold, and whether every access to them is logged.
Which practice system do you work with?
The clinic's own, which we confirm on the review. We build inside the software the clinic already runs rather than asking it to move, and the review establishes how the diary, the member records and the results are kept.
Sources
Every statement on this page about a named company, a price or a rule was read at its source on 25 October 2026. Prices and policies change: read them again before you rely on them.
- Pabau: pricing
- Pabau: onboarding
- Pabau: software for longevity clinics
- Pabau: frequently asked questions
- Pabau: integrations
- Cliniko: pricing
- Cliniko: connected apps
- Jane: pricing, United Kingdom
- Jane: integrations hub and FAQ
- Jane: its integrations programme, post of 1 April 2026
- Posh: medical answering service, United Kingdom
- Posh: pricing, United Kingdom
- Moneypenny: answering services for healthcare, United Kingdom
- ICO: what is special category data?
- ICO: what are the rules on special category data?
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